The system offers an integrated communication channel for managing both prospective and current tenants, allowing you to handle various tenant-related concerns through one streamlined platform. This feature is designed to address potential issues and facilitate smoother communication.
Announcements:
The announcement feature allows landlords or property managers to send formal notifications to tenants. Common uses include informing tenants of property inspections or notifying them about maintenance schedules. Key aspects:
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Ease of use: The process is simple: create an announcement, add any necessary attachments (like inspection notices or documents), and send it to the tenants via email.
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Tenant notification: Tenants will automatically receive an email with the announcement, ensuring they are informed promptly.
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Requirement: Tenants must first be invited to the platform to receive these announcements.
Chats:
The chat function allows for direct messaging between landlords and tenants. It is user-friendly, following these steps:
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Navigate to Tenancies.
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Select the relevant tenancy.
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Click 'View tenancy'
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Click on the three dots by the tenants name and choose 'Message tenant.'