Why does the landlord need to provide their contact details?
As part of the HMO management regulations the landlord has a duty to provide information to the occupiers.
Managers must display a notice in the HMO giving the name, address and telephone number of the manager so that residents have someone to contact whenever necessary.
What are HMO management regulations?
If your property is classed as a HMO including non-licenced HMOs (or small HMOs) you will need to abide by HMO management regulations.
What is included in HMO management regulations?
There are various requirements the landlord will need to meet which can be seen on the following link https://www.nrla.org.uk/resources/managing-your-tenancy/hmo-licensing-and-management
How do I supply my contact details?
We would recommend supplying them in a welcome pack and also displaying them on a notice board in the communal area of the property.
Where can I find more information?
For more information please use the following links
Where can I find training on this topic?
The NRLA offer a multitude of courses for our members to increase their knowledge and improve their skills as a landlord. We offer these courses in E-Classroom or EYou can find training on many topics impacting landlords with licences such as HMO, Selective licencing, Fire Safety, Property standards and PAT testing. You can attend these courses in a classroom, eClassroom or eLearning depending on your preference.