Why does the landlord need to provide their contact details?
Under HMO (House in Multiple Occupation) management regulations, landlords are required to provide their contact details to the occupants. This requirement ensures that tenants have a reliable point of contact for any issues or emergencies that may arise in the property.
Managers must display a notice in the HMO giving the name, address and telephone number of the manager so that residents have someone to contact whenever necessary.
What are HMO management regulations?
HMO management regulations outline the responsibilities of landlords and property managers for properties classified as HMOs. These regulations apply to both licensed and non-licensed (or small) HMOs.
What is included in HMO management regulations?
Landlords must adhere to various requirements set out in the HMO management regulations. For a comprehensive overview of these requirements, please visit the following link: HMO Licensing and Management.
How do I supply my contact details?
It is recommended to provide your contact details in a welcome pack given to tenants and also to display them on a notice board in a communal area of the property. This ensures that residents can easily reach out to you when necessary.
Where can I find more information?
For additional details, refer to the following links:
Where can I find training on this topic?
The NRLA offer a multitude of courses for our members to increase their knowledge and improve their skills as a landlord. You can find training on many topics impacting landlords with licences such as HMO, Selective licencing, Fire Safety, Property standards and PAT testing. They come in three types of formats depending on your preference:
- Classroom: In-person sessions for hands-on learning.
- eClassroom: Interactive online classes that allow for real-time engagement.
- eLearning: Flexible, self-paced online courses for those who prefer learning on their own schedule.
Last reviewed 9th December 2024